Policies

Name of the policy English Hindi Odia Gujarati Bengali
Whistle Blower Policy Click here
Nomination and Remuneration Policy Click here
RBI Ombudsman Scheme for NBFCs Click here
Related Party Transaction Policy Click here
Charge and Product Details Oct 2021 Click here
Resolution Framework 2.0 Click here
KYC Forms – Individuals Click here
Code Of Conduct For Field Staff Click here
CSR Policy Click here
MITC Click here Click here Click here Click here Click here
Grievance Redressal Mechanism & Escalation Matrix Click here Click here Click here Click here Click here
Salient Features of Ombudsman Scheme Click here Click here Click here Click here Click here
Policy For Determining Interest Rates, Processing And Other Charges Click here
Customer Grievance Redressal Policy Click here
Internal Guidelines On Corporate Governance Click here
Fair Practices Code Click here Click here Click here Click here Click here

Whistle Blower Policy

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Nomination and Remuneration Policy

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RBI Ombudsman Scheme for NBFCs

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Related Party Transaction Policy

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Charge and Product Details Oct 2021

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Resolution Framework 2.0

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KYC Forms – Individuals

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Code Of Conduct For Field Staff

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CSR Policy

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Grievance Redressal Mechanism & Escalation Matrix

Read More

Salient Features of Ombudsman Scheme

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Policy For Determining Interest Rates, Processing And Other Charges

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Customer Grievance Redressal Policy

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Internal Guidelines On Corporate Governance

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Fair Practices Code

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